Resource Library > Videos > Introducing RechargeSMS

Introducing RechargeSMS

RechargeSMS is a transactional messaging tool that allows you to foster long-term relationships with your subscribers.

About

Now more than ever, your customers expect your brand to cut through the noise with fast, easy, and seamless communication. Increasingly, that means SMS messaging—in fact, research shows that SMS open rates can be as high as 98%.

In this animated video, we introduce RechargeSMS, a transactional SMS tool that allows you to communicate with your subscribers via text about their orders. With RechargeSMS, you can meet your customers where they are and allow them to manage their orders straight from their mobile device.

With RechargeSMS, you can empower your subscribers to:

Manage their orders with a text message, rather than having to log on to their customer portals

Customize their subscriptions straight from their mobile device, including swapping flavors, increasing order quantity, skipping a shipment, and more

Stay in the loop with automatic SMS notifications when their order is about to bill and ship

Video transcript

What if you could increase the lifetime value of a subscriber by 30%, simply by giving them the option to text you?

At Recharge, we strive to make the customer experience for subscribers seamless, fast, and easy - that’s why we invested in RechargeSMS.

RechargeSMS is a transactional messaging service that lets your subscribers manage their orders with a quick text message, instead of having to log-on to their customer portals.

Customizing their subscription might include updating an order to increase the amount of juice arriving. Or swapping a flavor from orange to grape.

Set up RechargeSMS in minutes. Automate texts to subscribers letting them know when their next order is about to bill and ship, empowering them to skip a shipment or add a one-time product.

With RechargeSMS, you can increase average order and customer lifetime value, while also saving on support costs by automating tickets for your team.

Meet your subscribers where they are - with RechargeSMS.

Expand to read

Introducing RechargeSMS

RechargeSMS is a transactional messaging tool that allows you to foster long-term relationships with your subscribers.

About

With RechargeSMS, you can empower your subscribers to:

Video transcript

You might also like...

How to reach your next subscriber milestone

First-party data vs. zero-party data for customer retention: Definitions & examples